Eddie Edmundson commented on Report Your Action
2012-04-25 15:28:56 -0400
I was able to move my corporations trust account to a credit union that charges no fees. But,They are making it very very hard to close accounts. I live 50 miles away from nearest Well’s Fargo so I called to close my account after transferring all money to my checking. They said I can’t close savings account because there is one penny left in interest that has yet to be credited till the end of the month. They said I need to go and visit in person to get savings account closed.
Next I tried to close my checking account both online and calling on the phone. I even used there “approved Email method” to cancel checking account and have heard nothing back. They answered all my other emails but the closure of checking account.
I called Well’s Fargo back and now they said I need a notarized statement to close my account thru registered mail. By the time I travel 50 miles to get a notary stamp, I might as well go to the bank to close account. They let me do everything including draining and sending money online, but closing accounts is another thing.
I have been with Well’s Fargo since 1992. It is a pain to get all the auto bill pay’s and everything else directly billed to my checking account to stop. It has been 2.5 months now and I can safely close the account but they sure are making it tough. They even sent me around the phone tree to account retainer-ship specialists (because amount of money involved and time I have been with the bank) and then suddenly I was disconnected when the specialist sent me back to customer service for final closure of account (3 times)
If I don’t get these accounts cancelled by April 4th, there is a new 10 dollar fee’s that can’t be waived for each checking account. Never ever again will Well’s Fargo get my personal or corporate business again.
Next I tried to close my checking account both online and calling on the phone. I even used there “approved Email method” to cancel checking account and have heard nothing back. They answered all my other emails but the closure of checking account.
I called Well’s Fargo back and now they said I need a notarized statement to close my account thru registered mail. By the time I travel 50 miles to get a notary stamp, I might as well go to the bank to close account. They let me do everything including draining and sending money online, but closing accounts is another thing.
I have been with Well’s Fargo since 1992. It is a pain to get all the auto bill pay’s and everything else directly billed to my checking account to stop. It has been 2.5 months now and I can safely close the account but they sure are making it tough. They even sent me around the phone tree to account retainer-ship specialists (because amount of money involved and time I have been with the bank) and then suddenly I was disconnected when the specialist sent me back to customer service for final closure of account (3 times)
If I don’t get these accounts cancelled by April 4th, there is a new 10 dollar fee’s that can’t be waived for each checking account. Never ever again will Well’s Fargo get my personal or corporate business again.